Last Mile Leaders
in America

For years, building a parcel network around a single national carrier was the safe, rational choice for high-volume shippers. That math is changing and the businesses getting it right are treating last-mile delivery as a growth lever, not just a cost line.
This session brings together shippers who've rebuilt their parcel strategy and achieveing lower cost-to-serve, stronger negotiation leverage, faster regional transit, and the resilience to perform when peak volume hits hardest. We'll get into what actually moved the needle, the trade-offs in complexity and cost they had to manage along the way

Some deliveries aren't a single box on a porch. They are complex often including complex installations, multi-day job, skilled labor and tight sequencing. This panel unpacks how retailers and execution partners coordinate complex deliveries while keeping the experience feeling simple to the customer.

Every retailer has a customer journey framework- discovery to checkout. In this session Adobe goes straight to the data: which last-mile CX investments actually move loyalty and repeat purchase, which underdeliver despite the hype, and what customers really notice . This will be followed by a brief discussion with Electrolux on how they turned that data into practice- from checkout stage EDD accuracy to the operational decisions behind it, and what it took to align logistics strategy with customer expectations at every stage.

As supply chains become larger and more sophisticated, they are also becoming significantly more expensive and operationally difficult to sustain.
Despite billions invested in technology, many supply chains still struggle with: fragmented operations, rising execution costs, low utilization, operational firefighting, and growing pressure on margins.
This panel helps to address which parts of modern logistics complexity genuinely create customer value and which simply increase cost-to-serve?

The Supreme Court's ruling in Montgomery v. Caribe Transport II has reshaped the liability landscape for brokers, carriers, and shippers alike and the clock on compliance is already running. This fireside chat,  breaks down what the ruling actually changes, who's exposed, and what steps businesses should be taking right now to protect themselves.

The old B2B distribution playbook is breaking under its own weight: order complexity has constantly increased, and clients now expect B2C-grade visibility and speed on B2B-deliveries.  This panel gets specific about what's actually working in last-mile B2B distribution today where B2B businesses and carriers are closing the gap, where they're not, and what it'll take to catch up before the gap becomes permanent.

AI has moved faster in last-mile logistics over the past two years than almost any other part of the supply chain.
This session focusses on real deployment journeys- what companies built, what worked, what failed and why, and what the actual ROI timeline looked like. We'll get into how to introduce an AI initiative inside an organization  which guardrails genuinely matter and how to design AI that makes people faster and better.

Network over free flowing cocktails and hors d'oeuvres while Jack Kelly, tickles your funny bone and primes everyone for the main event.

Experience an evening of comedy, magic, and surprise as Jack Kelly brings the curtain down on Day 1 with an unforgettable closing act.

By 2035, Gartner predicts half of all shippers will orchestrate their own assets digitally as agentic AI reshapes the last mile. In this keynote, we focus on what's actually changing: rising infrastructure costs not yet passed to end-users, the shift from single-agent to multiagent workflows, and why data control is becoming the real battleground for AI strategy. Walk away with a practical playbook for preparing your people, data, and technology stack for an agentic AI future.

How does a global home furnishings retailer closes the gap between planned and actual delivery times to improve On-Time accuracy and First Attempt Delivery Success Rate? This session walks through one company's answer: the operational blind spot that was costing them, why they turned to AI-driven service time estimation instead of the usual fixes, what does a careful pilot and rollout approach look like, and the results once it was live.

Learn how the global home furnishings retailer built internal buy-in and navigated large-scale transformation projects across a hybrid mix of systems, teams, and stakeholders. Hear what it actually took to move these projects from pilot to enterprise scale, and lessons learned that other leaders can apply to their own transformation efforts.

Live demo of 'Comply'- FarEye's AI-powered verification layer that confirms every driver's identity, compliance, and readiness before a single shipment moves. See how the product works in practice, giving dispatchers and managers real-time visibility and control over their last-mile workforce.

Get the live demo of the world's first agentic AI dispatcher autonomously orchestrating last-mile operations in real time. Watch 11 AI agents handle routing, driver management, exception recovery, and invoicing, while your team stays in control.